On the basis of these terms and conditions (AGB) comes between the customer and Horst Beständig GmbH
Represented by Conny Beständig
Address: Industriestraße 28, 97469 Gochsheim

E-mail address: trapofit@bestaendig.eu
hereinafter referred to as provider, the contract concluded.

This agreement governs the sale of services in the field / workshop services through the provider's online shop. Due to the details of the respective offer, reference is made to the product description of the offer page.

The contract is concluded in electronic commerce via the shop system or via other means of distance communication such as telephone and e-mail. The presented offers represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.

The order process for concluding the contract includes the following steps in the shop system:

  • Selection of the existing transporter specification (make, model, year of construction) of the desired appointment
  • Selection of desired services
  • Selection of the desired workshop appointment
  • Entering the billing and delivery address as well as other contact details
  • Selection of the payment method
  • Reviewing and processing the order and all input
  • Click on the button 'order for a fee'
  • Confirmation email that the order has been received

Orders can be placed in addition to the shop system via remote communication (telephone / e-mail), whereby the order process for the conclusion of the contract includes the following steps:

  • Arrange an appointment by name, brand and model
  • Oral (tel.) Or written (eMail) confirmation

By sending the order confirmation the contract is concluded.

Contract duration
Subject to termination, the contract has a term within the scope of the ordered services or workshop services. The total price is calculated from the following components: The total price is calculated from the selected service packages plus statutory sales tax.

Prices, shipping costs, return costs
The prices are shown as net prices plus VAT. In addition to the final prices depending on the shipping method other costs incurred, which are displayed before sending the order. If there is a right of withdrawal and is made by this use, the customer bears the cost of the return.

Terms of payment
The customer has only the following options for payment: SEPA direct debit mandate, payment service provider (PayPal), cash on collection, credit card. Further payment methods are not offered and will be rejected. The invoice amount will be withdrawn by the provider by direct debit on the basis of the direct debit authorization by the customer from the specified account. When using a fiduciary / payment service provider, this allows the provider and customer to process the payment between each other. The fiduciary service / payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective fiduciary service / payment service provider. The invoice amount can also be paid in cash, after deducting the shipping costs incurred in the business premises of the provider during normal office hours. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. The customer is obliged to pay or transfer the amount shown to the account indicated on the invoice within 7 days of receipt of the invoice. Payment is due without deductions from the date of invoice.

Delivery terms
The ordered service will be provided on the agreed date. The customer will be informed about delays immediately.

Withdrawal and customer service
For customers who are entrepreneurs, the rules on distance contracts are not applicable. Therefore, these customers are not entitled to a corresponding right of withdrawal due to distance contract. The provider does not concede such a synonymous.

Claims for damages of the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer raises these claims for damages. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Assignment and pledge ban
Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, jurisdiction and applicable law
The contract is written in German or English. The further implementation of the contractual relationship takes place in German or English. Only the law of the Federal Republic of Germany applies. For consumers, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities of public law or special funds under public law is the domicile of the provider.